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Dear Valued Member,
We have partnered with SupportEXP to survey your experiences. We would like to invite you to participate in our Secret Shopper program. Your feedback will help us ensure that we not only meet, but exceed your expectations. If you have an eye for detail and about 30 minutes per month, you can make a difference in our credit union. Best of all, we will pay you for your time.
We are looking forward to including your feedback in our plans for future growth.
Be Our Secret Shopper

Be Our Secret Shopper

Sign up for our secret shopper program and earn extra cash in only 20-30 minutes a month.
It’s easy to sign up, fun to do, and helps us improve our services! See secret shopper program details and requirements below.
Sign Up
Earn Extra Cash
Secret shoppers play a vital role in helping us improve our service.

To show our thanks we will give you a reward via direct deposit for every assignment you complete!
$15
For each completed teller, electronic, member service or phone survey.
Monthly Prize Drawing
In addition to the survey stipend, you will have the chance to win a prize valued between $150 and $200 each month for completing surveys.
How it Works

It's SO EASY

1. Sign up for the program.

2. You will receive 1 assignment per month (takes 20 - 30 minutes).

3. Go to the credit union and perform your assigned transaction.

4. Fill out your survey online.

5. Get paid.

What You Need To Succeed
Be a member of Bay Federal Credit Union to participate.

Have an active email account.

Provide your name and secret shopper ID on each survey.

Be objective and detail oriented.

Keep your shopper status a SECRET!
Sign Up
Join our secret shopper program in only three easy steps!
Step 1
Click the button below to go to our sign up page.
Step 2
Fill out the online enrollment form.
Step 3
Wait for the email with your assignment.
Sign Up

Board members, credit union employees and their family members may not participate. All applicants will be verified. Compensation does not constitute an employment contract - it is simply a Thank You for your time. Shopper Rewards are subject to the terms and conditions of Support EXP.

For more information, email shopper help at: ShopperHelp@ServiceExperiences.com or dial 1.800.444.5465 and select Option 4.

To verify the integrity of the credit union's participation in the Secret Shopper Program, please contact Alicia Flores, VP, Member Services aflores@bayfed.com or 831-477-8520.

Support EXP
If you are having trouble with the Sign Up button, copy and paste this link to your browser.
https://dyna.serviceexperiences.com/shopper/signup.aspx?icode=bay&isource=email
If you are having difficulties with this website, please email Helpdesk@ServiceExperiences.com

Copyright © 2019 Support Financial Resources 830 East Franklin Street Centerville Ohio 45459