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A Global Footprint – Since 1997.
Pioneers of Performance Optimization.

History of Support EXP.

In 1997, founder Rhonda Sheets established a company dedicated to providing innovative, high-impact solutions for clients in the financial services industry. In its decades of operation, the organization has grown and evolved significantly. Support Financial Resources (now branded as Support EXP) initially focused on the financial services industry, serving dozens of credit unions and commercial banks around the country. We recognize that core elements of the customer experience and ideal sales and service processes are truly universal. Today, we are exploring applications of this proven methodology to impact other industries.

Since its founding Support EXP has shaped and redefined the meaning of customer centricity. The company has continually broken new ground in performance management and behavioral analytics and in pioneering the future of performance optimization by creating new performance standards for financial institutions worldwide.

Global Footprint Map

Going Global

Support Financial Resources, established in 1997, is an industry leader in performance optimization consulting and training for financial institutions and has an active, global footprint in 37 continental U.S. states, Canada, the U.S. and British Virgin Islands, Germany, Belgium, and the Netherlands. Support GO, the company's community-focused initiative, has impacted individuals in Africa, Argentina, and the United States.