Videos & Webinars
Solving Customer Friction
Customer friction is an undeniable force in the financial services industry. With so many banking options out there, you can’t afford it. Are you ready to resolve friction today?
The Proven Formula for Forbes Best Credit Unions
Brand Booster: Customer Reviews Build Trust
Discover how Support EXP’s Brand Booster solution uses online reviews from your own customers to strengthen your CX culture, increase SEO, and build consumer trust.
Forbes #1 Credit Union: Barksdale's Story
Learn how our solutions helped Barksdale Federal Credit Union become #1 in the nation on Forbes’ member satisfaction list.
Support EXP Credit Union Update Podcast
Hear one of your industry peers identify a key MX challenge, as Support EXP CEO Rhonda Sheets describes how our analytics change outcomes with a clear line of sight from the facts to your strategic objectives.
Transformational Insights for Financial Leaders Part 1: Why Training Fails
In this first episode of our Transformational Insights for Financial Leaders video series, you will learn “why training fails,” from the industry’s top experts.
Transformational Insights for Financial Leaders Part 2: Training Not Customized
In this excerpt from our 21 Reasons Traditional Training Fails summit, former bank and credit union executives discuss the critical mistake of not customizing training to the individual.