Neighbors Federal Credit Union Logo

JOIN OUR SECRET SHOPPERS

Your feedback helps us shape future offerings, product improvements and the overall experience for our members. We’ve partnered with Support EXP to help collect your thoughts.

You’ll receive…

$15

for teller, phone, member service and drive-thru surveys

Neighbors FCU Shopper Survey

How It Works (hint: it’s easy!)

1. Sign up for the Secret Shopper Program

2. You’ll receive one assignment per month (only 20-30 minutes on average)

3. Complete your transaction with the credit union

4. Fill out your survey online to tell us how we did

5. Get paid!

Ready to get started?

Board members, credit union employees and their family members are not eligible to participate. All applicants must be members of the credit union and will be verified. Compensation does not constitute an employment contract – it is simply a Thank You for your time. Shopper Rewards are subject to the terms and conditions of Support EXP.

For more information, email shopper help at: shopperhelp@supportexp.com or call 1-800-444-5465 Option 4.

To verify the integrity of Neighbors Federal Credit Union’s participation in the Service Shopper Program, please contact Brandi Cummins, SVP Member Experience, bcummins@neighborsfcu.org, (225) 819-4824 OR Carla Thomas, Sr. Member Experience Specialist, CThomas@neighborsfcu.org, (225) 819-5768 OR Monica Williams, Member Experience Specialist, MWilliams@neighborsfcu.org, (225) 819-5673.

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