Strategy Booster

This focused CX intel module of Insight Builder uses survey feedback to build strategy and guide decision making on your prioritized objectives. You get a quick turnaround on focused-issue intel, enabling you to deploy your most urgent initiatives and speed time to market.

Accelerated Change and Uncertainty Have You Scrambling for CX Intel You Can Actually Use to Make Timely Decisions That Lead to Predictable Outcomes.

Why Strategy Booster?

PROVIDES ACTIONABLE INSIGHT

on your most pressing problems

VALIDATES STRATEGY

through Voice-of-the-Customer

DELIVERS FEEDBACK

focused on key issues

IDENTIFIES OPPORTUNITIES

for growth initiatives

PROVIDES COMPARISONS

with your competition

INFORMS WITH INTEL

on trending issues

PRIORITIZES OBJECTIVES

to optimize resources

OFFERS FAST ADAPTABILITY

for targeted research

ACCELERATES IMPLEMENTATION

of solutions

ENABLES COORDINATED INITIATIVES

for best results

What Results Can You Expect?

Here are the outcomes our clients experience with STRATEGY BOOSTER:

How Does Strategy Booster Work?

We consult with you to identify your Key Objectives and define your priority research questions. We develop a targeted research plan using our CX survey solutions, hands-on consultation, and the EXP Actionable Analytics Portal, then adjust the plan as needed throughout the project to keep the focus on your objectives. Then we deliver the results based on a defined timeline, along with recommendations for actions to get you to your objectives quickly and precisely.

“

We’ve made numerous positive changes based on member feedback from Support EXP’s program including improvements to our policy and procedure, our website, our facilities and overall enhancements to how we serve our membership.

– VP Workforce Management

A conversation is the first step toward Your success!

Let’s discuss how we can support you.