The Superior Approach to Frontline Employee Training

Not seeing the results you want from the “usual” employee training efforts?

Our next-gen approach is different – and our results are more effective.

We go beyond traditional training.
We deliver behavioral transformation — measured in results you can see.

Are you investing in training - but still not seeing real improvement?

You’re not alone.

Traditional training falls short 22 ways —from wasted classroom time to generic content, from disengaged employees to zero measurable impact.

How many of these challenges are you struggling with?

Despite growing demand for “soft skills” — relationship-building abilities like empathy, active listening, and personalization — only 35% of employers offer their workforce the opportunity to learn these essential skills, which are critical for long-term customer engagement and retention— Financial Brand

Our next-gen learning approach

We reimagined training from the ground up based on real-world insight from industry executives—and designed solutions built for the demands of today.

A New Standard in Frontline Performance Development

Traditional training fails to deliver real results — for as many as 22 different reasons.

That’s why Support EXP designed a next-generation ecosystem of solutions like Relationship Builder, Talent Booster, and Team Builder. Powered by behavioral data, self-directed learning, and in-the-moment feedback, these tools build stronger employees, deeper customer relationships, and measurable performance improvements.

Want to strengthen frontline execution and consistency?

Want to accelerate self-paced mastery of key skills?

Want to bridge gaps between back office and front line?

Real results. Real behavior change. Real growth.

If your training isn’t driving performance, it’s not just ineffective—it’s holding your brand back.

“By implementing Support EXP’s approach, powered by real-time data, we saw measurable improvements in both employee engagement and customer satisfaction within the first quarter. This is real behavior change — and it’s driving performance in a way we’ve never experienced before.” – Chief Experience Officer, $605M credit union

Ready to take your frontline teams to the next level?