Brand Booster
This Insight Builder module shares ratings and reviews from customer surveys on your website to build trust in your bank or credit union brand.
Today’s Savvy Financial Consumers Look for Amazon-Like Ratings & Reviews When They Need Banking Products and Services. If You Aren’t Sharing Your Customer Feedback, You’re Already Behind.
Why Brand Booster?
What Results Can You Expect?
Here are the outcomes our clients experience with BRAND BOOSTER:
- Boost Credibility with Consumers
- Improve Search Engine Ranking
- Build Your Online Reputation
- Differentiate Your Brand from the Competition
- Create Staff Awareness around CX
How Does Brand Booster Work?
Brand Booster takes feedback directly from your customer experience surveys collected in the EXP Actionable Analytics Portal and livestreams it on your website. It starts by capturing real-time product reviews and service feedback through Insight Builder directly from your customers who have just purchased a new product or had a service experience. Then Brand Booster applies its algorithms to livestream customer reviews on related product pages on your website while pushing them out to Google star ratings to differentiate you from the crowd.
Some of our clients start by livestreaming real-time ratings and customer comments internally throughout their organization to increase employee awareness of the customer experience. Then they advance to stream feedback externally to heighten transparency and drive consumers’ purchasing decisions with Amazon-like rigor. Satisfied customers become your biggest promoters through their shared stories of success with you.
A conversation is the first step toward Your success!
Let’s discuss how we can support you.