Culture Booster
Through customized employee surveys, this Team Builder module assesses vital predictors of your financial institution’s present and future workforce. It uses eNPS and other metrics to gauge employee engagement, satisfaction and commitment to your organization and its objectives.
Inability to Maintain Engaged Employees Leaves You Vulnerable to High Employee Turnover and Impacts the Quality of the Customer Experience.
Why Culture Booster?
1
INCREASES RETENTION
2
STRENGTHENS EMPLOYEE COMMITMENT
3
WARNS OF MORALE ISSUES
4
ALIGNS THE WORKFORCE
5
ENRICHES COMMUNICATION
6
SHOWS CONNECTION
7
IDENTIFIES ROOT CAUSES
8
BUILDS INCLUSIVENESS
9
COUNTERACTS BURNOUT
10
ENCOURAGES FOCUS
What Results Can You Expect?
Here are the outcomes our clients experience with CULTURE BOOSTER:
- Delivers Insight into Workforce Mindset
- Reduces Employee Turnover
- Informs Workplace Strategy
- Strengthens Employee Satisfaction
- Get Ahead of CX-Damaging Workforce Issues
How Does Culture Booster Work?
Through a number of established metrics, including eNPS, Culture Booster gauges how your employees feel about being part of your bank or credit union. Then it identifies the key engagement drivers that provide the “why” behind those metrics. Analysis of the feedback is presented on-demand in the EXP Actionable Analytics Portal, keeping you alert to trends and changes in your employees’ satisfaction and commitment to your brand. By measuring the employee experience, it keeps your finger on the pulse of your workforce – so you continue to deliver a winning customer experience!
A conversation is the first step toward Your success!
Let’s discuss how we can support you.
Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.